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Cologuard®Reviews 96

1.2

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Cologuard® Reviews Summary

Cologuard® has a rating of 1.2 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cologuard® most frequently mention colon cancer, false positives and insurance company. Cologuard® ranks 16th among Cancer sites.

service
52
value
51
shipping
46
returns
29
quality
42

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Colorado
6 reviews
6 helpful votes
Follow Christina K.
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ColoGuard is a scam. Sounds great: you send a stool sample in a cup vs. undergoing a more intensive colonoscopy. The problem is that ColoGuard isn't accurate. Another problem is that many insurance companies will not allow subscribers to get another test the same year or even up to a 10-year period if they have had a ColorGuard test. Skip this test, get a real colonoscopy and take care of your health. This is just a scam to help insurance companies keep more $ from premiums: it's an excuse for insurance companies not to cover colonoscopies. The fact that ColoGuard doesn't provide any helpful data (e.g., if proteins or blood is found) demonstrates this is not a serious test. I won't be surprised if there is a class action lawsuit in the future for ColoGuard. For now, whoever cooked up this scheme is laughing all the way to the bank. And don't believe their nonsense that a colonoscopy is covered after a positive ColoGuard test result--it's not true. You are basically giving up your right to a covered colonoscopy (normally a wellness benefit that is 100% covered) by getting this ridiculous test that is often inaccurate and doesn't provide any health info whatsoever.

Date of experience: November 4, 2024
Texas
1 review
1 helpful vote
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False positive
June 19, 2024

Had a positive test so had to do a colonoscopy. Cost me $2 grand. Turned out to be a false positive. Before my procedure, many of the providers expressed their negative opinion of Coliguard. They suggested using another product due to the many false positives.

Date of experience: June 19, 2024
Florida
1 review
2 helpful votes
Follow R F.
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Don't do it.
May 24, 2024

I was stubborn and took a cologuard test rather than a colonoscopy. I was due. I had no symptoms at all. Cologuard came back positive based on DNA or blood. That is all they tell you. All impossible to get an appointment for a colonoscopy but I got one and lo and behold the cologard test gave a false positive. I worried until I got my colonoscopy that I was dying. Turns out false positives are very common. Skip the test and get a colonoscopy. The test and company are useless. Never again

Date of experience: May 24, 2024
North Carolina
1 review
0 helpful votes
Follow Stephania W.
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I was told by a Dr. just use cologuard it is an easy colon test. I had no history of family as I was raised in foster care. I did it. It came back positive and by doing the cologuard my insurance as from I hear most all insurance comply a real colonoscopy is not considered a prevention test once cologuard is done. At that time I will pay all deductible that would not be necessary if I had not taken the Dr advice. PLEASE DO NOT DO COLOGUARD JUST DO THE REAL ITS NOT BAD AND AFTER 2 REAL COLONOSCOPY I AM GREAT. HOWEVER FOR THE RESTBOF MY LIFE I WILL PAY FULL FOR COLONOSCOPY thanks to Dr. Advise to start with cologuard.

Date of experience: April 17, 2024
Missouri
1 review
1 helpful vote
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What a joke
April 14, 2024

This place is a joke, hard to understand likely out of the country call center. After doing the deed. I try to schedule a pickup. Their website doesn't work, so I had to call. They laughingly tell me to leave it on my porch for pickup. No UPS driver ever showed for 2 days. Then they tell me it's no good after 96 hours and I'll have to do it again. I said I'm not doing it again. Can't watch see what it costs me.

Date of experience: April 14, 2024
California
2 reviews
3 helpful votes
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Never again!
April 10, 2024

No offense to first-graders, but the Cologuard folks communication skills rank right there with first-graders! Nag, nag, nag. Texts never addressed me by name. Talk about feeling disrespected!

And to top it all off, collecting the stool sample was a nightmare… God help you if you poop out too much, cuz you'll have to scoop out enough for the disinfectant to be able to cover it. Talk about adding insult to injury!

And for what? The sample to be tested is securely in a small vial. Seems the collection of additional material is simply to justify how much they charge for the test. What good is a handful of stool soaking in disinfectant, all contaminated with whatever was needed to get the right amount in the pot?

This was my first time agreeing to a Cologuard test...and the LAST time.

Date of experience: April 10, 2024
Maine
1 review
4 helpful votes
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Skip the Cologuard
March 29, 2024

Recently did the cologuard test and received a positive result. Of course now I have the worry of cancer on my mind until I scheduled my colonoscopy as recommended. Do yourself a favor and skip the Cologuard! Mine was a false positive and many are it seems after the age of 65. I'm 70 and my colonoscopy was squeaky clean. Save yourself $700 cologuard kit and just get the colonoscopy! By the way Cologuard hounds you until you submit your test! Big red flag!

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
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Scam
February 17, 2024

It's not covered and I had to pay $485 of the $600 and even my doctor told me it would considered preventative care. That's all bull$#*!, they are gonna rape you and your insurances won't cover it. Steer clear from these scumbags!

Date of experience: February 17, 2024
Indiana
1 review
0 helpful votes
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Disapointed
February 17, 2024

This is not good the number of times I have been asked to repeat my sample and the number of times and mishaps with UPS pickup is ridiculous. It's nice to think that one can be tested for a colon cancer or polyps this way but in reality there are too many people involved in this process and it gets lost along the way. Also what is the issue? Am I doing it incorrectly? It's not as easy as the commercial.

Date of experience: February 17, 2024
Hawaii
1 review
8 helpful votes
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Cologuard Wrong Twice
February 14, 2024

I would not use cologuard again. Twice their test was positive. My Dr said first the positive might have been wrong. So I took the test again. Second was also positive. Now the problem came down to being able to schedule a colonoscopy. I was very concerned and getting an apt was difficult. The colonoscopy was negative. The Dr actually did 2 colonoscopies on me because of 2 positive tests. Both negative. Cologuard cost me a lot of unneeded anxiety, and expense.

Date of experience: February 14, 2024
Kentucky
1 review
0 helpful votes
Follow Jaimie M.
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This was sent to me through my Drs office, I called my insurance company and thank goodness my insurance didn't get billed! They stated they only got billed if I actually do the test, which I will not be doing! Let's take this seriously, urine, feces has all of a person's DNA in it, and we have no clue who's working in this laboratory, a bit risky, and most importantly, how long do they actually let your specimen sit, before they test it, no way I trust this

Date of experience: February 8, 2024
Pennsylvania
1 review
4 helpful votes
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I am an attorney. I have been with very reputable mid-sized firms. I am now practicing from home as a sole practitioner. I followed all of Cologuard's instructions to the letter. I timely sent my sample. Cologuard never acknowledged receipt, so I followed up. I had a UPS confirmation of delivery. In fact, Cologuard had arranged to have it picked up.They claimed to never have received it. Never their fault, even with UPS' confirmation. Not once did they admit fault and certainly did not apologize for my inconveniences. I will now opt for a colonoscopy. I would counsel not to bother with Cologuard. Their inefficiency, loss of records, and rudeness is appalling. Not worth the bother.

Date of experience: January 28, 2024
Alabama
1 review
3 helpful votes
Follow Jeff A.
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I sent in the box were you know you do all the work with the swab, and first they was a lady l couldnt understand with her accent with my results, but then l get a letter with still no results but a qr code only saying scan for results,another crock of whats in there boxes but then l tried chatting with them online and answered all 10 questions right and instead of him telling me he sends me back to were l started and so l tried second time same thing and ive still not got my results so good luck with your results on your test with there results being what your sending them in the box!

Date of experience: January 25, 2024
Wisconsin
1 review
2 helpful votes
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Customer service
January 25, 2024

I was ordered a Cologuard by my physician again. I had one sent to me in 2011. I received a letter to call them. I called them and was informed if I pay $382.00 I can get order immediately if not I will have to wait until (3) year anniversary date for it to be sent to me. It's obvious to me that the company is more concerned about making a profit than any possible health concern I have. This is just information only and do not let them scam you.

Date of experience: January 25, 2024
Ohio
1 review
8 helpful votes
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TOTAL SCAM, DO NOT DO!
January 24, 2024

RESULTS CAME BACK ABNORMAL. I COULD'NT GET A COLONOSCOPY SCHEDULED FOR 3 MONTHS. SO MUCH WORRYING AND ANXIETY UNTIL FINALLY COLONOSCOPY REVEALED NOT 1 POLYP, PERFECTLY NORMAL COLON. WHAT A JOKE, FALSE POSITIVE. THIS SHOULD BE ILLEGAL!

Date of experience: January 24, 2024
Connecticut
1 review
6 helpful votes
Follow Felix A.
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I took the colonguard test and received a false positive. I was scared to death that I had colon cancer. I scheduled to receive a colonoscopy and thank God It came back negative. I would urge everyone just to get a colonoscopy to be totally safe.

Date of experience: January 22, 2024
South Carolina
1 review
5 helpful votes
Follow C E.
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My insurance and I paid for this expensive box. I finally did it with much anxiety before the expiration on the box and went through the humiliation of sending it in. They called to tell me they discarded my sample because the doctor's prescription for it was expired. So, instead of them calling the doctor's office, they just discarded it. I told them that was very disappointing and got a heartless, cold, programmed apology. Then they said they want me to have my doctor order a new one. Why, so I can pay again and go through all that. No, no, no, and no. No, thank you. Feels scammy.

Date of experience: January 9, 2024
California
1 review
2 helpful votes
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Why
December 22, 2023

Received a kit last week which I didn't order nor did my physician. It is now resting in the trash can. Seems more like a scam than a benefited exam test.

Date of experience: December 22, 2023
Wisconsin
1 review
3 helpful votes
Follow Gracie T.
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My doctor order my test on Dec 8th and it is now Dec 20 and still no test! My appointment is Jan2nd and I doubt I will have the results by then, well who knows if the test will even be here by then!

Date of experience: December 20, 2023
Ohio
1 review
2 helpful votes
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What are the chances of only pooping a walnut sized turd into the can. It all goes in. I'm not picking out a walnut sized turd from the pile of poop.

Date of experience: December 13, 2023