I enrolled inCigna Medicare thru a licensed insurance specialist. Talked with the insurance rep for an hour to be sure i enrolled in aplan that was right for me. The Dental plan Cigna presented to me, has promises that they would cover fillings root canals and cleanings. So I signed up for this dental plan and was told my current dentist was on this plan. Well he wasn't and the next four dentist I contacted would not take the Cigna HMO dental plan. I finally found a dentist that stated they would accept Cigna. Went in for my appt and got e-rays and a routine exam. After two hours in the dentist office I was informed that I could get a cleaning for 1500.00 dollars (fifteen hundred) that was Modern Dental. Should change their name to pricey dental. Does Cigna not know how to direct calls or are they simply incompetent.

Today on 6-11-2024 I called Cigna early to make sure I got thru. Normally takes 30-45 minutes to get thru to a rep, sometimes you never get thru. Anyway got thru and spoke to a Cigna rep that took all my contact info and after 10 minutes said she would transfer me to a Dental specialist. I got transferred to the wrong (Prescription dept) dept and was told again I needed to be transferred. Thee 3rd person stated he was the medical specailist and would transfer me again. Finally got a dental specialist and was told I
Was (SOOL) s*** out of luck.

How can a Medicare provider lie to you and give false information concerning your well being. I have no dental coverage. My current coverage is not accepted by all the dentist I called. I was told by Cigna I had to wait till October to find a betterv plan. So Cigna is pretty much telling me, no dental for you.
Is there anyone who can help.