Honestly beware of this company. I bought a gpu directly from them in Aug of 2022 it started with freezing issues 3 weeks later. I did several tests and a ram test. It took some time to do a ram test because I had to take out each stick to make sure it wasn't the gpu. Spoke with several dishonest agents. One day I no longer got signal to my monitor and knew it was the gpu. The pc is newly built, all new parts. Agreed to do a warranty replacement and was told I would either get it repair or a recertified replacement. Got the replacement and the diagnostic confirmed through 3D testing that there were freezing lag issues on this new card. Not even 3 days after installing replacement they claim to be recertified, it started freezing. During the time I was waiting for my replacement I used a friends gpu and had no problems. Spoke to who said they were a supervisor and they agreed to repair my original one that I sent in a purchased from the eshop. Sent the card back and a day later got an email about a replacement with a new serial number which was not what was agreed. Put in a request to let the ceo know what was going on. Got the replacement again, confirmed lag freezing issues. Went back and forth once the CEO got in contact who said the supervisor should have not promised me that. Cory S. Requested information on my hardware in my pc and I sent all of it. This makes 3 gpus that are not functioning when the replacements claim to be recertified yet when I get them, they don't work properly. The more recent one had lag issues on my pc and was also performing with lag on an entirely different pc. This was not any of my hardware even though the CEO is trying to blame it when both diagnostic came back with gpu freeze from 3D testing. I advised them that these cards should not be sent out and they are refusing to honor the warranty by sending cards that do not work. The CEO also let me know that they do not do repairs on their warranties and will always replace. Please be aware before you buy from them. There are MANY Reddit posts about their RMA process and others who have had my same problem. They will lie to you and not give you any resolution. I asked for my money back because of this and they said 'we do not offer buy backs'. Not a buy back in this case it would be a return and refund. I will not ever recommend Asus to anyone ever.