Here’s what buyers have asked with answers from Uniqlo staff and previous consumers.
2
questions answered
0%
answered within 1 day
Question:
Is Uniqlo a scam or a legit company?
Answer:
Legit company that behaves like scam artists-see review about returning Airism camisoles, for item they themselves called defective, wouldn't refund return shipping until requested 5 separate times, even after agreeing to do so, and still fighting me about refunding original shipping charges
By Dara K., over a year old
Answer:
Extremely hard — your can reach them by chat and they refuse to call you when you ask them to (they say they cannot do it, which seems dubious to say the least)— really not a helpful customer service.
By Isa R., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?