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Ultimate Guitar
Questions & Answers

103 reviews

Here’s what buyers have asked with answers from Ultimate Guitar staff and previous consumers.

2
questions answered
0%
answered within 1 day
Question:

Just bought the deal but can't get access to any courses. Can't find customer service. Want a refund!

Answer:
Hello Mark, You can always contact technical support at support@ultimate-guitar.com
By Ultimate Guitar S., over a year old
See another answer (1)
Question:

Hi, YES!! I just signed up and then canceled the USA Country site and thought I'd try Ultimate but I'm seeing a lot of bad reviews, any advice? I wan

Question:

If I sign up, do I get auto scroll on every song

Question:

HELLO? How do I get you people to STOP taking my money? I have been asking to unsubscribe for almost THREE YEARS! I want all my money back.

Answer:
Report as Fraud. Not that they have set it up to make it impossible to cancel or any of the other sleazy business practices they are exercising. The bottom line is they are fraudulently acquiring money from you
By Doug M., over a year old
See more answers (2)
Question:

Can I see examples the tab?

Question:

Why do you rip people off? Because this is how you do it in Russia? It is not nice to give free trials and not let people unsubscribe. You seem to have no customer service and horrible business practices. I want the music industry to know how dishonest you are.

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?