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Kohl's
Questions & Answers

889 reviews

Here’s what buyers have asked with answers from Kohl's staff and previous consumers.

2
questions answered
0%
answered within 1 day
Question:

Shipping at Kohl's

Question:

do they deliver to Canada and are they reliable

Answer:
Don't know about Canada, but NO THEY ARE NOT RELIABLE! They can't even figure out to send a glass picture frame in a box instead of a plastic bag. TWICE! And forget about a refund. Shop elsewhere, anywhere else.
By Kim R., over a year old
See another answer (1)
Question:

Why are they goniffs??????

Question:

My craft & brow tops after washing they r shrinking..can i get refund or credit for all those purchases?

Answer:
Yes. See the back of your receipt.It says you can return items anytime for any reason.
By Mariana G., over a year old
See another answer (1)
Question:

How long before I receive email confirmation of placed order. I placed order 24 hours ago and no confirmation yet. I also cannot open my account.

Question:

I THOUGHT I HAD RECEIVED MY ORDER TODAY AND WHEN I OPEN THE BOX, SOMEONE ELSE'S ORDER IS IN THE BOX ALONG WITH THEIR PACKING SLIP. I CALL CUSTOMER SERVICE AND WAS TOLD NOT TO WORRY, THAT MY SHIPMENT IS ON IT'S WAY IN ANOTHER BOX AND TO JUST RETURN THE OTHER CUSTOMERS ORDER TO THE STORE. I ASK HIM, HOW CAN I HAVE TWO ORDERS SHIPPED TO ME WITH THE SAME TRACKING NUMBER? HE PROCEEDS TO TELL ME THAT IT'S NOT THE SAME TRACKING NUMBER AND I AM MISTAKEN. NOW IT SHOWS ONLINE THAT I RECEIVED THE ORDER BECAUSE JUST LIKE I TOLD HIM, THERE WAS ONLY 1 TRACKING NUMBER BUT I NEVER RECEIVED MY ITEM. WHAT AM I SUPPOSED TO DO NOW. THAT ORDER WAS 160something DOLLARS.

Question:

I've lost my receipt, but want to post a review for the Awesome employee at the Albany OR store.

Question:

I can't get their ads

Question:

I tried to recommend the person checking me out at store 1281, 12-16-15 but had a hard time getting the info to Survey. Com. The access code given me was 6844-1007-6977-4309. Can you help?

Question:

Why is your website always down

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?