GlassesUSA
Questions & Answers

HOW LONG DOES IT TAKE THYEM TO PROCESS AN ORDER...?

Asked by John L. on 5/11/2018

8 Answers
Christel W.7/11/2018

Good luck with that John! This is the most horrible company I've ever dealt with. Lesson learned to do my research before ordering. I ordered because a you tuber I watch recommended them. Check out all the complaints on this site plus over 300 on BBB site. https://www.bbb.org/new-york-city/business-reviews/retail-optical-goods/glasses-usa-in-new-york-ny-107236/reviews-and-complaints
Grey K.5/27/2020

In my experience, three weeks. Long wait but worth it. Love the glasses and the Rx is spot on. Not my experience with other eyeglass shops.
John R.4/13/2020

1-4 days processing, 1-3 quality check, 1-2 days delivery process, then delivery time I paid for 1-3 days. So about 2 weeks or more
Leonard Z.6/16/2019

If you ware waiting for them to refund your money for defective eyeglasses that you return to them, infinity or the endof time is a good guess for when you'll get the refund.
Gina P.4/5/2019

It took over two weeks to get mine. I had no idea they would be made in Thailand. That's why shipping wasn't quick!
Shirley T.1/10/2019

I have always received my glasses and updates.   It usually takes 2 weeks for me to receive, one time it took 3 weeks.
Brian T.8/14/2018

As far as I can tell you'll never get them they'll just give you fake update emails over and over for these magical "steps" the glasses go through.
Jim P.8/14/2018

John, from my experience it takes them 3 times as long as they tell you it will.

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