1stDibs
Questions & Answers

How easy is it to get a hold of customer service at 1stdibs.com?

Asked by George E. on 2/19/2020

4 Answers
Lindsey P.2/19/2020

Impossible. I was given a run around for 3 weeks. There are people to answer but they pretend to take care of your issue. Always a run around before you talk to someone. They want you to give up trying to call them.
frank s.6/28/2021

1st dibs is a total rip off how can anyone bid on a item, when you can't even talk to anyone in customer service, you have to E-Mail them, sometimes they answer, and sometimes they don't
Customer S.8/28/2024

Thank you for your inquiry!

You can contact us Monday - Friday from 4am - 6pm ET, & Saturday - Sunday from 9am - 6pm ET. Our dedicated specialists are available via live chat (fastest response), email, and phone to help with answering your questions and assisting with any other concerns.

Please kindly see this link attached for our direct to contact us: https://www.1stdibs.com/contact/

Kind Regards,
1stDibs
Jim P.1/9/2024

Impossible. Do not use this website unless you want to be bombed by emails daily. I do not want their service and is impossible to drop out. What a nightmare!

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